Kevin J. Wholley

JPMorgan Chase – VP Operations, April 2019 – Present

I manage a staff of 8. Responsible for all monitoring of front end (stratus and Tandem. systems) and all back end systems for a production environment processing 1.7 trillion transaction a year in a 7×24 environment. My group monitors both batch an on-line systems.
I schedule all tasks and projects to my staff. Coach and mentor staff for career growth.
I managed all user requests in HP Service Manager and assign for resolution to staff members.
Developed Python scripts to analyze HPSM tickets by category, breach, warning, queue, opened by day, and resolved by day.
My team is responsible for monitoring with the following tools; Geneos, Splunk, Data Analyzer, and Control-m.
Additionally we react to level 1 production issues, escalate out to support groups, join and monitor escalated bridge calls and manage communications out of the group up through senior management.

JPMorgan Chase – VP Change & Deployments, March 2018 – April 2019

Manage a staff of 8 to deploy changes to our production environments; Changes were to the front end stratus systems, reporting systems, web content with Jenkins and MKS, control files and scripts with perl developed tools.
Developed full install plans spanning multiple shifts, coordinated bridge calls and task execution over multiple sites and multiple teams.
Developed full implementation walk through meetings, status updates and communication with senior manager for go/no-go on execution.
Developed a resource scheduling system in SharePoint to reserve staff members to implement changes.
Managed all changes to SharePoint site with native functionality and some HTML.

JPMorgan Chase – VP Release Management, November 2008 – March 2018

Fidelity Investments – Director, December 1999 – August 2006

Managed staff of 9 in two locations. Our responsibility were to manage all changes to the HRPayroll and Benefits applications.
All source code was managed in ClearCase. My team was responsible for all merges, branch configurations, and builds for each release.
We wrote and maintained all build and deploy scripts utilizing perl and shell scripts.
Wrote and maintained all documentation for ClearCase development procedures. I was responsible for the implementation and upgraded to our ClearCase instance and trained development on the branch strategy.

Education

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Resume